All our items are in stock and ship within 1-3 days, during the weekday most orders go out the same or next day.  Orders placed during the weekend will not ship until Monday.  As soon as your order has been shipped you will get an email notification from us with tracking information.

All our packages are shipped discreetly, in a plain brown box.  No branding and no indication as to the contents of your package.  Our return address label reads BWG with our PO Box.

We realize that when buying glass online you may change your mind once you see the product in hand.  Thats why we offer a 100% money back guarantee. 

"If for any reason you are not happy with your purchase you may return the item(s) for a full refund less shipping and handling or an exchange for an item of equal value.  Any items being returned must be sent back in their original unused condition with the original packaging no later than 14 days from the purchase date.  In order to return a product you will need to first contact us to obtain an RMA number.  Items returned without an RMA number will be refused and sent back."