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Buyer's Guide
Are the photos the actual pipes for sale?
  Unless otherwise stated, the photos are only visual representations of the glass pipes being offered for sale. Each piece is unique due to the hand crafted and creative aspects of the art of glass blowing. Your glass will look very similar in shape, design and function but there will be some slight variation from piece to piece, after all thats what makes it art.
How does the free pipe offer work?
  As a special thanks to our customers if your order is larger than $35.00 we will add a free pipe to your order.  Pipes will vary from chillium/one hitters to small peanut hand pipes, they range in size and color and will be chosen at random.  
How will my purchase show on my billing statement?
  In addition to discreet shipping we also offer discreet billing and have taken several extra steps to ensure your order is kept private.  All items will be listed with a short description on any billing statements you may receive.  For example your billing statement will show "blue frog" not "Blue Frog Glass Pipe" that you may see on the web page.  The charge will also read as BWG on your billing statement and will not read as Brothers with Glass. If you purchased your item with Google Checkout your billing statement will read BWG GOOGLE.
What will my package look like?
  All orders are shipped in regular brown shipping boxs and contain no indication as to the contents. The return shipping label will read "BWG" to ensure your privacy.  Some shipments may have a fragile sticker on them however it does not disclose the contents to be glass, only that they are fragile.
How do I buy/redeem a gift certificate?
  To purchase a gift certificate for someone, click here. If you are the recipient of a gift certificate and would like to redeem your gift certificate, click here.
How do I use a coupon?
  After adding items to your cart, click the "View Cart" link at the top of this site to view your cart. At the bottom of the shopping cart you'll see a box where you may enter your coupon code.